Wednesday, September 16, 2015

VOIP


     The acronym VoIP stands for Voice over Internet Protocol, which is a complicated way of saying internet telephone. At its’ most simplistic essence, VoIP technology allows analog telephone communications to happen over data networks. Today, VoIP not only allows users to make phone calls over the net but they have combined this ability with video capabilities to bring us video-calls (Wailgum, 2007). An example of VoIP technology that many of us are familiar with is the software known as Skype. That allows anyone to make free phone calls and/or video calls very easy and convenient.

     VoIP offers many benefits to users over regular telephone calls; for instance, one can save tons of money on long distance calls by utilizing VoIP, another one is that allows users and corporations the ability to work from anywhere as long as they have an internet connection, and on today’s world where online shopping is so huge by utilizing a “click to talk or connect” option by a simple click one can immediately reach a customer service representative for some human to human contact (Wailgum, 2007).

     Many of us would think that if this is so good “why aren’t we all doing this?” The answer is simple VoIP has as many limitations as it has benefits of using it. For example, the main requirement to be able to utilize VoIP is a good network connection. In other words, faulty or non-existent internet connection automatically renders VoIP useless. With a faulty connection, communication is spotty and one can experience many “dropped” calls, which can be frustrating at best.

     I use Skype on an everyday basis not only to stay connected to my family, but to stay connected with colleagues as well. It works great and I recommend it to everyone I can, it offers the ability to make free calls and video calls for free, and for a very low price one can acquire a local phone number. This number allows anyone to call you over the net without any extra charges to them. This is great when working overseas as I do because it allows me to stay connected with everyone I know, and when traveling (regardless to where) as long as I have internet connection I can stay in touch without any extra fees. It also allows me to send instant messages, pictures, videos, and any other file I may need. Overall, I believe Skype (VoIP) has its place in today’s world, but one would be irresponsible not to have a backup plan for those instances when Skype is not working.


Reference


Wailgum, T. (2007). VoIP definition and solutions. Retrieved September 14, 2015, from http://www.cio.com/article/2439276/voice-over-ip/voip-definition-and-solutions.html

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